Terms of Service

4 State Sanitation

Effective Date: August 1, 2026

Last Updated: August 1, 2026

This website and the sanitation services described here are operated by 4 State Sanitation. Throughout these Terms, "we," "us," and "our" refer to 4 State Sanitation, and "you," "your," and "Customer" refer to the person or entity receiving service or using this site.

These Terms of Service ("Terms") apply to all users of the site and to all residential, commercial, industrial, and temporary accounts. Please read them carefully. By requesting or continuing service, or by accessing or using any part of this site, you agree to be bound by these Terms.

PART I — SERVICE TERMS governs your sanitation service account.

PART II — WEBSITE TERMS governs your use of this website.

PART I — SERVICE TERMS

Section 1 — Service Term and Acceptance

1.1 Acceptance. Payment of your August 2026 invoice constitutes acceptance of these Terms of Service and enrollment in a twelve (12) month service agreement with 4 State Sanitation, beginning August 1, 2026 and ending July 31, 2027.

1.2 New accounts. For accounts established after August 1, 2026, the initial twelve (12) month term begins on the first scheduled service date and ends on the last day of the twelfth full month of service. Payment of your first invoice constitutes acceptance of these Terms.

Section 2 — Automatic Renewal

2.1 Renewal. At the end of the initial term, service renews automatically for successive twelve (12) month terms unless canceled thirty (30) days prior to the renewal date.

Section 3 — Cancellation

Cancellation requests must be submitted in writing (email or mail) or phone call at least thirty (30) days prior to the requested end of service, or at least thirty (30) days prior to the renewal date to prevent automatic renewal.
The account must be paid current through the final service date. A final invoice is issued after the last scheduled pickup if balance is remaining or property of 4 State Sanitation is damaged or not returned. If you are enrolled in autopay, your account will be debited for the balance.
All carts and containers remain the property of 4 State Sanitation and must be accessible for retrieval within seven (7) days of the final pickup. Containers not returned, or returned damaged, are billed at replacement cost.
Cancellation before the end of a term may be subject to an early termination charge equal to the remaining monthly service charges for that term. This charge is waived if the customer relocates outside the 4 State Sanitation service area or the property becomes vacant, with documentation on request.
Prepaid amounts for service not yet provided are refunded on a prorated basis after any outstanding balance is applied for the last month service is provided.

3.6 How to submit a cancellation. Written or verbal cancellation requests may be sent by email to info@4statesanitation.com, by mail to the address listed in Section 26 or by calling the number listed in Section 26. A cancellation is effective when received by us. We will confirm receipt and the final service date in writing or by call. Please retain your confirmation.

3.7 Additional waivers of the early termination charge. In addition to the waivers in Section 3.4, the early termination charge does not apply where: (a) service is canceled because we discontinue service to the customer's area; (b) the customer is deceased or has entered long-term care, on documentation; or (c) we cancel the account for our own convenience.

3.8 Cancellation by us. We may cancel service at the end of a term by giving you at least thirty (30) days' written notice. Nothing in this Section limits our rights under Section 11 (Nonpayment) or Section 12 (Prohibited Materials).

Section 4 — Existing Agreements, Contracts, and Special Arrangements

If you are currently under a written service agreement, municipal or franchise contract, negotiated commercial contract, bid award, or any other special arrangement with 4 State Sanitation, that agreement continues to govern your account and nothing in these Terms changes it.

4.1 Existing written agreements control. Where the terms of a signed service agreement, contract, franchise, bid award, purchase order, or written rate quotation conflict with these Terms, the terms of that document control for the duration of that document. These Terms fill any gaps that document does not address.

4.2 Special arrangements are honored. Any special rate, billing cycle, service frequency, container configuration, hardship accommodation, senior or veteran discount, seasonal suspension, or other arrangement we have agreed to, remains in effect according to its terms.

4.3 Verbal arrangements. We honor arrangements we have made with you, but to protect both parties we ask that any arrangement differing from these Terms be confirmed in writing. If you believe you have an arrangement with us that is not reflected in our records, contact us and we will review the account.

Section 5 — Commercial, Industrial, and Multi-Family Accounts

This Section applies in addition to the rest of Part I for front-load, rear-load, roll-off, compactor, multi-family, and commercial cart accounts. Where this Section conflicts with a signed commercial service agreement, Section 4 controls.

5.1 Service agreement. Commercial service is provided under these Terms unless a separate written service agreement is executed. We encourage commercial customers to execute a written agreement documenting container size, quantity, service frequency, rate, term, and any site-specific conditions.

5.2 Term and renewal. Commercial accounts follow the twelve (12) month term and automatic renewal provisions in Sections 1 and 2 unless a different term is stated in a signed agreement.

5.3 Service exclusivity. During the term, 4 State Sanitation is the exclusive provider of the waste services described on your account for the service address, except for services we do not offer, materials we do not accept, source-separated recyclables handled by the customer or a recycler at no charge to the customer, and any service the customer is required to obtain from another provider by law, lease, or municipal franchise. This provision does not limit any right you have under applicable law to solicit or accept competing bids at the end of a term.

5.4 Rate adjustments. Commercial rates are subject to adjustment during a term for: (a) increases in landfill, transfer station, or processing disposal rates ("tipping fees"); (b) increases in fuel costs, applied as a fuel surcharge; (c) new or increased taxes, host fees, franchise fees, permit fees, or other governmental or regulatory charges; (d) changes in the composition, weight, or volume of your waste stream, or in the frequency or number of containers serviced. Adjustments under (a) through (d) pass through the actual increase. Where a signed agreement specifies a different adjustment mechanism, that agreement controls under Section 4.

5.5 Container limits and overages. Each container has a maximum safe load. Please review our policy under the Guidelines page on our website.

5.6 Site access. You are responsible for providing safe, unobstructed access to containers on the scheduled service day, including: keeping the area in front of and above the container clear of vehicles, equipment, snow, ice, pallets, and debris; maintaining at least the vertical clearance needed for lifting operations; providing gate codes, keys, or an escort where access is controlled; and maintaining the approach surface in a condition that will safely bear a loaded collection vehicle. If our driver cannot safely access a container, the pickup may be recorded as a blocked or missed service and a return trip charge may apply.

5.7 Property damage and surfaces. Collection vehicles are heavy. We are not responsible for damage to driveways, parking lots, curbs, aprons, landscaping, private roads, or other surfaces resulting from ordinary operation of a collection vehicle on the route we are directed to travel, or from container placement you have requested. If you have surface concerns, notify us in writing and we will discuss alternate placement or curbside service.

5.8 Container placement, care, and ownership. All containers, carts, compactors, and related equipment furnished by us remain our property. You have care, custody, and control of the equipment while it is at your site and are responsible for loss or damage other than ordinary wear and tear or damage caused by us. Do not move, modify, paint, enclose, or allow others to use our containers without our written consent. Containers may not be used for compaction unless designed for it. You will provide a suitable, level, accessible location for the container and permit us to enter the premises to deliver, service, repair, exchange, and remove it.

5.9 Return trips, dry runs, and extra service. Charges may apply for return trips, dry runs, blocked containers, container relocations, delivery and exchange, on-call or extra pickups, cart or container cleaning, lock installation and service, and container rental and for container held beyond the included days. Current charges are available on request and are shown on your invoice.

5.10 Insurance and certificates. Certificates of insurance are available on request. Where your lease, contract, or lender requires specific coverage or additional insured status, contact us in advance so we can confirm what we are able to provide.

5.11 Change of ownership or occupancy. If the service address is sold, leased, or transferred, you remain responsible for charges through the date we receive written notice and either retrieve our equipment or receive a signed assumption of the account from the new owner or occupant. A successor who accepts service is subject to these Terms.

5.12 Temporary service. Temporary containers are placed for the number of days stated at the time of order. Containers must be loaded level with the top rails, must not be loaded with prohibited materials, and must be accessible for removal. You are responsible for obtaining any right-of-way or street placement permit unless we have agreed in writing to obtain it.

Section 6 — Residential Accounts

6.1 Set-out requirements. Carts must be placed at the curb or agreed service location by the time stated for your route on your service day, with wheels toward the house, lid closed, and at least three (3) feet of clearance from vehicles, mailboxes, and other carts. Bagged waste must fit inside the cart with the lid closed. Loose waste outside the cart may not be collected.

6.2 Vacation and seasonal holds. Temporary service holds may be available on request. Holds do not extend the term and do not stop base charges unless we confirm otherwise in writing.

Section 7 — Acceptable and Prohibited Materials

7.1 Prohibited materials. Do not place in any container: hazardous, toxic, radioactive, volatile, corrosive, highly flammable, explosive, biomedical, infectious, or regulated medical waste; free liquids or liquid waste; paint (except fully dried latex); solvents, fuels, or oils; batteries; lithium-ion batteries and devices containing them; propane tanks, cylinders, or other pressurized vessels; ammunition or fireworks; hot ashes or coals; asbestos or asbestos-containing material; tires; electronics where prohibited by law; dead animals; sludge; septic or industrial process waste; concrete, dirt, brick, or rock except in a container designated for that use; or any material prohibited by federal, state, or local law or by the receiving disposal facility.

7.2 Title and risk. Title to and liability for prohibited materials remains with you and never passes to us. If prohibited materials are placed in a container, we may refuse or leave the load, remove and dispose of the material, or arrange proper handling, and you agree to pay the actual cost of doing so, including any fines, penalties, cleanup, transportation, testing, or facility charges. Title to acceptable waste passes to us when it is loaded into our vehicle.

7.3 Right to refuse. We may refuse to service any container that is unsafe to service, contains prohibited materials, is overloaded, or is inaccessible.

Section 8 — Service Schedule, Holidays, and Weather

8.1 Route changes. We may change route days, service times, and vehicle types. We will make reasonable efforts to give advance notice of a permanent change to your service day.

8.2 Holidays. Service may be delayed due to the holidays. Pick up days will be communicated by email listed or on our Facebook page.

8.3 Weather and road conditions. Service may be delayed or suspended for snow, ice, flooding, high wind, impassable roads, or other conditions that make collection unsafe. Delayed service is generally provided on the next scheduled or next available service day. Weather delays are not a basis for a credit or refund.

8.4 Missed pickups. Report a missed pickup within forty-eight (48) hours. If the pickup was missed through no fault of yours, we will return at no charge as soon as practicable or credit that pickup.

8.5 Force majeure. Neither party is liable for failure or delay in performance caused by events beyond its reasonable control, including severe weather, natural disaster, fire, labor disruption, equipment failure, fuel or parts shortage, epidemic, riot, act of terrorism, disposal facility closure or refusal to accept material, or governmental action. Where performance is prevented for an extended period, charges may be adjusted to reflect service not provided.

Section 9 — Billing and Payment

9.1 Billing cycle. Service is billed in advance on the cycle shown on your invoice unless another cycle has been arranged in writing.

9.2 Due date and late charges. Payment is due by the due date on the invoice. Past due balances may be assessed a late charge and interest at the rate shown on the invoice, not to exceed the maximum permitted by Kansas law. Returned payments may be assessed a returned item fee.

9.3 Autopay. If you enroll in automatic payment, you authorize us to charge the payment method on file for recurring charges and any other amounts due until you cancel the authorization. You may cancel autopay at any time in writing, call, or by going into your portal; canceling autopay does not cancel service.

9.4 Disputed charges. Notify us in writing or by phone call within thirty (30) days of the invoice date of any charge you dispute, identifying the charge and the reason. We will review and respond. Undisputed portions remain due.

9.5 Costs of collection. If your account is referred for collection, you agree to pay the reasonable costs of collection, including collection agency fees and reasonable attorney's fees, to the extent permitted by law.

9.6 Accurate account information. You agree to provide current, complete, and accurate billing and contact information and to update it promptly, including your email address, mailing address, phone number, and payment card numbers and expiration dates, so that we can continue service and reach you when needed.

Section 10 — Rate and Service Changes

10.1 Notice. Prices for our services are subject to change without notice.

We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time. We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

10.2 Your options. If you do not accept a rate increase taking effect during a term, you may cancel by written or verbal notice within thirty (30) days of the notice date without an early termination charge, with service ending on the effective date of the increase or a later date you request.

Section 11 — Suspension and Termination for Nonpayment

11.1 Suspension. We may suspend service on an account that is past due. Suspension does not relieve you of charges for the term, and containers may be removed.

11.2 Reinstatement. Reinstatement of a suspended account will require payment of the past due balance, a reinstatement fee, and a redelivery charge.

11.3 Termination. If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).

Section 12 — Limitation of Liability for Service

12.1 We are not liable for indirect, incidental, special, punitive, or consequential damages arising out of or relating to service, including lost profits, lost revenue, business interruption, or fines and penalties, whether based in contract, tort, strict liability, or otherwise, even if advised of the possibility.

12.2 Our total liability for any claim relating to service is limited to the amount you paid us for service during the three (3) months preceding the event giving rise to the claim.

12.3 Because some states do not allow the exclusion or limitation of certain damages, in those states our liability is limited to the maximum extent permitted by law. Nothing in these Terms limits any liability that cannot be limited under applicable law.

Section 13 — Indemnification (Service)

Each party will indemnify, defend, and hold the other harmless from claims, damages, fines, penalties, and reasonable attorney's fees arising from that party's negligence, willful misconduct, or breach of these Terms. Without limiting the foregoing, you will indemnify us for claims arising from prohibited materials placed in our containers, from unsafe conditions at the service address, and from your relocation, modification, or unauthorized use of our equipment.

PART II — WEBSITE TERMS

By visiting our site and/or purchasing something from us, you engage in our "Service" and agree to be bound by these Terms, including the additional terms, conditions, and policies referenced here or available by hyperlink. Part II applies to all users of the site, including without limitation browsers, vendors, customers, merchants, and contributors of content.

Section 14 — Online Store Terms

By agreeing to these Terms, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

You may not use our products or services for any illegal or unauthorized purpose, nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

You must not transmit any worms or viruses or any code of a destructive nature.

A breach or violation of any of the Terms may result in termination of your access to this site.

Section 15 — General Conditions

We reserve the right to refuse service to anyone for any reason at any time.

You understand that your content (not including credit card information) may be transferred unencrypted and may involve (a) transmissions over various networks and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service, use of the Service, or access to the Service, or any contact on the website through which the service is provided, without our express written permission.

The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

Section 16 — Accuracy, Completeness, and Timeliness of Information

We are not responsible if information made available on this site is not accurate, complete, or current.

The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete, or more timely sources of information. Any reliance on the material on this site is at your own risk.

This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site.

Where information on this site conflicts with your invoice or a written agreement, the invoice or written agreement controls.

Section 17 — Modifications to the Site

We reserve the right at any time to modify or discontinue this website (or any part or content of it) without notice. We are not liable to you or to any third party for any modification, suspension, or discontinuance of the website.

Changes to service rates and to the terms of your service account are governed by Sections 4 and 10, which require written notice.

Section 18 — Optional Tools

We may provide you with access to third-party tools over which we neither monitor nor have any control or input.

You acknowledge and agree that we provide access to such tools "as is" and "as available" without any warranties, representations, or conditions of any kind and without any endorsement. We have no liability arising from or relating to your use of optional third-party tools.

Any use by you of optional tools offered through the site is entirely at your own risk and discretion, and you should ensure that you are familiar with and approve of the terms on which those tools are provided by the relevant third-party provider.

We may also, in the future, offer new services and features through the website. Such new features and services are also subject to these Terms.

Section 19 — Third-Party Links

Certain content, products, and services available via our Service may include materials from third parties.

Third-party links on this site may direct you to third-party websites that are not affiliated with us.

We are not responsible for examining or evaluating the content or accuracy of third-party materials, and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third parties.

We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites.

Please review the third party's policies and practices carefully and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third party.

Section 20 — User Comments, Feedback, and Other Submissions

If, at our request, you send certain specific submissions (for example, contest entries), or if without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, "comments"), you agree that we may at any time, without restriction, edit, copy, publish, distribute, translate, and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence, (2) to pay compensation for any comments, or (3) to respond to any comments.

We may, but have no obligation to, monitor, edit, or remove content that we determine in our sole discretion is unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene, or otherwise objectionable, or that violates any party's intellectual property rights or these Terms.

You agree that your comments will not violate any right of any third party, including copyright, trademark, privacy, personality, or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive, or obscene material, or contain any computer virus or other malware that could affect the operation of the Service or any related website. You may not use a false email address, pretend to be someone other than yourself, or otherwise mislead us or third parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third party.

Section 21 — Personal Information

Your submission of personal information through the site is governed by our Privacy Policy, available at .Privacy URL

Section 22 — Errors, Inaccuracies, and Omissions

Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies, or omissions relating to pricing, promotions, offers, or availability. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information or cancel requests if any information on this site is inaccurate at any time without prior notice, including after you have submitted your request.

We undertake no obligation to update, amend, or clarify information on this site, including without limitation pricing information, except as required by law. No specified update or refresh date on this site should be taken to indicate that all information on the site has been modified or updated.

Correction of an error on this site does not change the price or terms of an existing service account except on written notice under Sections 4 and 10.

Section 23 — Prohibited Uses

In addition to other prohibitions set forth in these Terms, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial, or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the site for violating any of the prohibited uses.

Section 24 — Disclaimer of Warranties; Limitation of Liability (Website)

We do not guarantee, represent, or warrant that your use of this site will be uninterrupted, timely, secure, or error-free.

We do not warrant that the results obtained from the use of this site will be accurate or reliable.

You expressly agree that your use of, or inability to use, this site is at your sole risk. This site and all content delivered to you through it are (except as expressly stated by us) provided "as is" and "as available," without any representation, warranties, or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

In no case shall 4 State Sanitation or our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers, or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including without limitation lost profits, lost revenue, lost savings, loss of data, or replacement costs, whether based in contract, tort (including negligence), strict liability, or otherwise, arising from your use of this site or any content on it, even if advised of the possibility. Because some states or jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, in such states or jurisdictions our liability is limited to the maximum extent permitted by law.

Liability relating to sanitation service is governed by Section 12.

Section 25 — Indemnification (Website)

You agree to indemnify, defend, and hold harmless 4 State Sanitation and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees from any claim or demand, including reasonable attorney's fees, made by any third party due to or arising out of your breach of these Terms or the documents they incorporate by reference, or your violation of any law or the rights of a third party.

PART III — GENERAL PROVISIONS

Section 26 — Notices

Written notice to us may be sent by email to info@4statesanitation.com or by mail to 4 State Sanitation, P.O. Box 531, Fort Scott, KS 66701. Written notice to you may be sent to the email address or mailing address on your account, or included as a message on your invoice. Notice is effective on receipt for notices to us and on the date sent for notices to you.

Keep your contact information current. If we cannot reach you at the address on file, notices sent to that address are still effective.

Section 27 — Severability

If any provision of these Terms is determined to be unlawful, void, or unenforceable, that provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed severed from these Terms. Such a determination does not affect the validity and enforceability of any remaining provisions.

Section 28 — Survival and Termination

The obligations and liabilities of the parties incurred prior to the termination date survive termination of this agreement for all purposes, including obligations relating to payment, indemnification, prohibited materials, and return of our equipment.

Section 29 — Entire Agreement; No Waiver

Our failure to exercise or enforce any right or provision of these Terms does not constitute a waiver of that right or provision.

These Terms, together with any policies or operating rules posted by us on this site, your invoice, and any signed service agreement or contract, constitute the entire agreement between you and us regarding your service and your use of this site, and supersede any prior or contemporaneous agreements, communications, and proposals, whether oral or written, except as preserved by Section 4.

Any ambiguities in the interpretation of these Terms shall not be construed against the drafting party.

Section 30 — Assignment

You may not assign your service account without our written consent, except as provided in Section 5.11. We may assign these Terms and your service account in connection with a merger, acquisition, or sale of assets, on notice to you.

Section 31 — Governing Law and Venue

These Terms and any separate agreements whereby we provide you services are governed by and construed in accordance with the laws of the State of Kansas, without regard to its conflict of laws principles. You and we agree that the exclusive venue for any dispute is the state or federal courts located in or having jurisdiction over Bourbon County, Kansas, and each party consents to personal jurisdiction there. Where the law of the state in which service is provided requires application of that state's law, that law applies to the extent required.

Section 32 — Changes to These Terms of Service

You can review the most current version of these Terms at any time on this page.

We reserve the right, at our discretion, to update, change, or replace any part of these Terms by posting updates and changes to our website, and we will update the "Last Updated" date above. It is your responsibility to check our website periodically for changes.

Changes that affect the price, term, or service level of an existing account, and changes to an existing written agreement or special arrangement, will not take effect without written notice to you as described in Sections 4 and 10. For all other changes, your continued use of or access to our website or the Service following the posting of changes constitutes acceptance of those changes.

Section 33 — Contact Information

Questions about these Terms of Service, cancellation requests, and billing disputes should be sent to:

4 State Sanitation

P.O. Box 531, Fort Scott, KS 66701

Email: info@4statesanitation.com

Phone: 620-224-8042

Effective August 1, 2026. Supersedes all prior versions of the 4 State Sanitation Terms of Service, except as provided in Section 4.